DRIVING FINANCIAL INCLUSION, SUSTAINABILITY, AND CUSTOMER EXCELLENCE: KCB AT THE WRC
Banking is no longer just about money, it’s about people, their dreams, and the communities they live in. This philosophy comes alive at KCB, where financial services are designed to be inclusive, accessible, and meaningful for every Kenyan. Speaking to Myra Maloba of Icon Radio, Micheu Njiru, KCB Director of Customer Excellence, said, “No one should be left behind, regardless of age, background, or financial status,” reflecting the bank’s commitment […]
