Safaricom Address Nationwide MPESA Delays
On January 9, Safaricom, Kenya's leading telecommunications company, faced a wave of frustration from users as nationwide MPESA delays caused inconvenience and disruptions to daily activities. Kenyans took to social media platforms, particularly X to express their grievances and seek explanations for the unexpected service interruptions. Safaricom customers' frustrations & complaints Numerous users reported experiencing delays and difficulties with MPESA transactions. Some encountered messages indicating that "Mpesa is currently undergoing […]
